What does “quality” actually mean? According to ISO, quality entails the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. The dictionary also defines quality as something that can be measured in physical terms. However, we do not consider either definition to be sufficient as they do not take into account some essential factors.
It is not only for the product itself that quality assurance comes into play. Above and beyond the product, it is necessary to consider every process, service, and advisory activity that is implied in its production in so far as this is also developed or carried out by our employees. We strive to achieve the maximum benefit for our customers in regards to both the product and the related processes.
Our quality orientation governs all that we do, from the design and development of processes and procedures to the implementation of projects and intensive quality control. This approach is also a central aspect of the training and development programs we provide to our employees.
As a result of our corporate culture, a holistic quality-driven philosophy pervades all areas of our company. It should be seen as a single entity and can meet the highest expectations.